Outlet Crew Member - Jakarta

Join Excelso Multi Rasa as an Outlet Crew Member and become the heart of our customer experience! We're seeking energetic individuals who thrive in fast-paced environments to deliver exceptional service at our Jakarta locations. In this role, you'll drive sales growth through strategic upselling and customer engagement, ensuring every interaction leaves a lasting impression. At Excelso Multi Rasa, we're committed to providing delicious and high-quality products, and we need dedicated team members to bring that promise to life. If you're passionate about customer service and sales, and you want to be part of a vibrant team in Jakarta Barat, this is your chance to shine!

As an Outlet Crew Member, you'll be at the forefront of customer interactions, greeting customers with a smile and providing them with a memorable shopping experience. You'll handle transactions, process payments, and ensure customers leave satisfied with their purchases. Our outlets are bustling with activity, so you'll need to be quick on your feet and adaptable to meet the demands of the day. This role is perfect for those who enjoy working in a dynamic environment and want to make a real impact on customer satisfaction and sales performance.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Greet customers with a warm and friendly demeanor, ensuring they feel valued and welcome.
• Process transactions accurately and efficiently, using our point-of-sale system.
• Assist customers with product selection and provide information about our products and promotions.
• Handle customer inquiries and complaints professionally, resolving issues to the customer's satisfaction.
• Stock shelves and maintain a clean and organized outlet to enhance the shopping experience.
• Collaborate with the team to achieve daily sales targets and contribute to overall sales growth.
• Participate in training and development programs to enhance your skills and knowledge.
• Adhere to company policies and procedures, ensuring a safe and productive work environment.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• High school diploma or equivalent.
• At least 1 year of experience in customer service or retail environments.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Familiarity with basic computer skills and point-of-sale systems.
• Ability to lift and carry up to 20 pounds.
• Willingness to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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