Operations Manager – FinTech / Digital Payment

MatchaTalent · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
nego
MatchaTalent is a leading FinTech company specializing in digital payment solutions. We are seeking an experienced Operations Manager to join our team and drive the operational excellence of our digital payment platform. In this role, you will be responsible for overseeing the day-to-day operations, ensuring the smooth functioning of our systems, and driving continuous improvement initiatives.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the digital payment platform, ensuring high availability and reliability.,Lead and manage a team of operations professionals, providing guidance and mentorship.,Monitor system performance, identify bottlenecks, and implement solutions to improve efficiency.,Collaborate with cross-functional teams to ensure seamless integration of new features and updates.,Develop and implement operational policies and procedures to ensure compliance with industry standards and regulations.,Conduct regular audits and reviews to ensure operational efficiency and adherence to best practices.,Work closely with the product and engineering teams to understand system requirements and ensure operational readiness.,Provide operational support during system upgrades and maintenance activities.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,5-7 years of experience in operations management, preferably in the FinTech or digital payment industry.,Strong understanding of digital payment systems and technologies.,Proven track record of leading and managing operations teams.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills.,Familiarity with ITIL or similar frameworks for IT service management is a plus.,Knowledge of financial regulations and compliance requirements is a plus.

🛠️ Keahlian

Operations managementTeam leadershipSystem performance monitoringIT service managementFinancial regulations and complianceContinuous improvement initiativesCross-functional collaboration
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